We deliver custom strategic solutions, grow and evolve unparalleled technologies — and we love what we do.
Evans Transportation Services got its start 30+ years ago in a small office above a carpet shop in Hartland, Wisconsin. With only two employees, its founders, Marty Johnson and Charlie Keepman, Evans’ beginnings were humble, but the pair’s vision and drive were unparalleled.
Today, Evans is known for its from-scratch transportation solutions fueled by customizable technology, creativity, and genuine customer service. But that identity was first established all the way back in 1990 when Marty and Charlie’s willingness to go to the end of the earth for their customers inspired their largest brokerage customer to become a managed customer that they maintained for over 25 years.
Prior to landing their first managed customer, pencils, paper, and fax machines did the trick. But for this customer, it was clear they needed to evolve. So, they created one of the industry’s first transportation management systems (TMS). The rest — quite literally — was history.
Exceptional customer service and a hunger for new technologies continue to set Evans apart in today’s highly saturated logistics market. In an era defined by rate shops and robots, Evans treats no two customers the same, providing personal, strategic logistics solutions tailor-made for shippers’ businesses. While the 3PL has long moved on from their first TMS and grown from two employees to 60+, they’ll never deviate from their founders’ dedication to exceptional customer experiences grounded in insightful innovation.
Here are four ways the Evans Experience brings heart to the hustle of logistics.
1. “We know our customers’ freight better than they do.”
Too often, when one tries to do it all, they end up dropping a ball. Let us manage your transportation so you can stay focused on what you do best.
To start, we learn your business, freight, and current outbound and inbound transportation processes inside and out, even spending time on-site at your facilities. We get to know your goals and challenges by asking you questions and listening to your answers. From saving money to improving your customers’ experience, we dig deep into your transportation program to find the best ways to meet your goals and exceed your expectations.
After you’ve approved our understanding of your transportation needs, the magic begins to happen. Aligning your needs with our specialists, we build your from-scratch solutions from customizable technology to carefully selected carrier stack.
What if something else comes up that we didn’t discuss during onboarding? No problem. That’s why shippers choose Evans; we’re incredibly nimble, able to adjust our full-service transportation solutions quickly to meet your changing needs.